All live transfers and call back leads are listened to and verified by our quality assuance department to ensure our clients only pay for the highest quality leads. However, no system is 100% accurate. Therefore, if a client believes that they have recieved or been billed for a lead that they should not have been, they may request credit for that lead. The call will then be reviewed by a member of quality assuance management to determine the validity of the request and credited if necessary. Clients must request lead credit within 72 hours of delivery.  Below is the criteria for a valid lead or transfer.

Auto Insurance Criteria

Live Transfers

• Prospect agrees to receive a quote
• Ages - 25 - 75
• Prospect is currently insured and has been at least the last 30 days
• Not currently a client with your carrier
• No more than 1 accident in the past 3 years
• No more than 1 tickets in the past 3 years
• No DUI’s or SR22
• No same leads in any 60 day window

Call Back Leads

• Prospect agrees to recieve a quote
• Ages - 25 - 75
• Prospect is currently insured and has been at least the last 30 days
• Not currently a client with your carrier
• No more than 1 accident in the past 3 years
• No more than 1 tickets in the past 3 years
• No DUI’s or SR22
• Prospect is a homeowner (if added to order)
• No more than 2 rebuttals by telemarketer
• No same leads in any 60 day window
• Wrong Number - Usually this is a simple typographical error and can be corrected with the lead not needing replaced